Immersemystery

Shipping Policy

Overview

This Shipping Policy describes our procedures for processing and delivering physical products. We prioritize prompt, secure delivery with clear communication throughout.

Order Processing

Orders are handled during regular business hours once payment is verified. High demand or holidays might lead to minor delays. Any significant delays will be communicated promptly.

Shipping Methods

We partner with reputable couriers and postal services for dependable delivery and tracking. Available shipping options depend on your location.

Estimated Delivery Times

Delivery times differ by destination. Domestic shipments usually arrive in 5–14 business days, while international orders may take 10–21 business days.

Shipping Constraints

Certain areas may have import restrictions or delivery limitations. Customers must confirm their addresses are accurate and deliverable.

Handling Lost or Damaged Packages

If your package is lost or damaged, contact us promptly. We will work with the courier to find the best resolution, which may include a replacement or refund.

Customs Fees and Taxes

International orders may be subject to customs duties or taxes as determined by local authorities. These costs are the recipient's responsibility.

Delivery Confirmation

Once delivery to the provided address is confirmed by the courier, responsibility transfers to the recipient.

Changes to Policy

We may update this Shipping Policy periodically. Updates will be posted on this page.