Immersemystery

Refund Policy

Overview

This Refund Policy explains the circumstances under which refunds are evaluated and provided. We aim for fairness while maintaining service quality and operational standards.

Eligibility for Refunds

Refunds may be issued for billing mistakes, duplicate payments, or verified service disruptions due to technical issues. Other requests are considered on a case-by-case basis for transparency.

Non-Refundable Situations

Certain services, digital products, or completed work may not be refundable once delivered. We recommend reviewing descriptions before purchasing.

How to Request a Refund

To request a refund, provide written details including transaction information and a description of the issue. We'll review and respond in a reasonable timeframe. Approved refunds are processed via the original payment method.

Partial or Conditional Refunds

Partial refunds may be provided for incomplete or undelivered services. Conditional refunds are evaluated individually.

Dispute Resolution

In the event of disagreements, we encourage open dialogue backed by relevant documentation to achieve a fair and mutually agreeable solution.

Refund Processing Duration

Approved refunds generally take 5–10 business days to process. Delays may depend on financial institutions.

Restrictions and Exceptions

Refunds are not granted for service misuse, fraudulent actions, or Terms violations. Decisions are final once communicated.

Policy Alterations

This policy may be updated occasionally. The latest version will always be available on this page.